Coaching you to excel
in the government workforce
I have a love hate relationship with customer service. I love to receive good customer service. Conversely, I hate that customer service seems to be synonymous with doing whatever the customer wants. In short, that the customer is king. In this Ted Talk, David...
There are some pieces of leadership advice that just won't die - no matter how bad the advice. An example of this is the feedback sandwich. Not only is the feedback sandwich a contrived, formulaic approach - it's counter productive to getting improved performance....
Over the last few weeks, we've covered the skills needed to move up in an IT position. This week, we will cover the skills needed to move from a mid-level position to a senior government position. Is there much difference from being in a GS13 position versus a GS14?...
In my experience, making the jump from a mid-level to a senior level position in HR is one of the toughest in terms of career growth. As you know from an HR perspective, the number of positions available become fewer. As a result, moving up in one's career becomes...